Please read the terms and conditions (Terms and Conditions) entirely and carefully
before using the Portal Application (Portal). These Terms and Conditions are subject to
change without prior written notice at any time, at Life Choices’ sole discretion. These
Terms and Conditions outline our practices regarding the Portal and our sensitivity to
your right to privacy. We reserve the right and discretion to revoke access at any time
for any reason.
YOUR PORTAL RECORD
Life Choices is pleased to offer you a Portal. It is an online service that provides you with
convenient access to portions of your medical record. It also offers a secure method of
online communication with our Life Choices’ team for such activities as secure image and
document exchange, direct appointment scheduling, and secure online messaging.
The ability to sign in and access the Portal requires multiple layers of verifiable personal
Information as authentication as well as confirmation of a unique six-digit security code
received by text which provides an additional layer of security.
RESPONSE TO SECURE MESSAGING
We will use our best effort to provide a timely response to electronic inquiries. In some
cases, the staff may not be available immediately to respond.
Emergency situations requiring immediate attention should not be submitted
electronically. For all urgent medical matters, contact your physician’s office by phone,
go to an emergency room, or dial 911.
SECURITY AND CONFIDENTIALITY
As a Portal user, your role in maintaining the security of your medical information is:
- Keeping your login credentials confidential (never share them with anyone).
- Keeping your personal mobile device secure.
You hereby assume full responsibility for your use of the Portal and full liability for
actions that occur from end user access and use of the Portal. You agree that Life
Choices shall be held harmless against any and all damages or claims you may have
related to your access and use of the Portal including (but not limited to) unauthorized
access and the disclosure and use of information. You agree your sole and exclusive
remedy in the event of such damages or claims is to cease using the Portal.
We afford the same degree of confidentiality to medical information stored in your
Portal as is given to medical information stored by Life Choices in any other medium. We
are committed to protecting the confidentiality of your medical information. We limit
team members’ access and ability to enter or view information based upon their role in
your care. Firewalls, passwords, encryption, and audit trails are further used to safeguard
your information.
CONDITIONS OF USE
- You shall use the Portal in a lawful and respectful manner. You must not use the
Portal to harass, threaten, defame, or infringe the rights of any other person or
entity. - You shall not use the Portal to transmit or store any content that is illegal,
harmful, offensive, or inappropriate as determined in the sole discretion of Life
Choices. You shall not use the Portal to send unsolicited or unauthorized
messages, advertisements or other solicitations. - You shall not attempt to access, modify, or interfere with the Portal or its data in
any unauthorized way. You shall not use any software or device that may
compromise the security or functionality of the Portal. - You acknowledge that the Portal is provided “as is” and “as available” without any
warranties or guarantees of any kind. Life Choices does not warrant that the
Portal will be error-free, uninterrupted, or compatible with your device or
network. Life Choices does not warrant that the Portal will meet your
expectations or requirements. - You acknowledge that the Portal may contain sensitive and confidential
information about your health and medical condition. You agree to use the Portal
at your own risk and discretion. You agree to comply with all applicable laws and
regulations regarding the privacy and security of your personal information. - You acknowledge that Life Choices may collect, use, and disclose your personal
information in accordance with its privacy policy. You consent to the Life Choices’
privacy policy by using the Portal. - You acknowledge that Life Choices may modify, suspend, or terminate the Portal
or change these Terms and Conditions at any time without notice. Your continued
use of the Portal after such changes constitutes your acceptance of the new
Terms and Conditions. - You acknowledge that these Terms and Conditions constitute the entire
agreement between you and Life Choices regarding your use of the Portal. If any
provision of these Terms and Conditions is found to be invalid or unenforceable,
the remaining provisions will remain in full force and effect.
USE OF PORTAL
By accessing and using the Portal, you hereby acknowledge your acceptance of these
Terms and Conditions, and confirm that you have read, understood, and agree to be
bound by the Terms and Conditions.
